FEES AND POLICIES

FEES AND PAYMENT

Our office does not accept any insurance and does not file patient claims. Please call for current appointment fees. Payment for services is due in full at the time of your appointment. However, please contact your insurance company to determine if you can file your visit as an out of network provider to receive reimbursement. You may also file your claim if you participate in a cafeteria plan at your place of employment. If you have an insurance plan that will pay for out-of-network doctors (PPO), you may file your claim with the receipt you receive at the end of you visit. We accept cash, personal checks, MC/Visa, American Express, and Discover.

AFTER-HOURS EMERGENCIES

Our office hours are 9:00am - 5:30pm Monday through Friday. After hours assistance for urgent medical emergencies is available through the Travis County Medical Exchange at 458-1121. Non-emergency phone calls or other clinical discussions after office hours will be billed at customary rates as per our office fee schedule.

LATE CANCELS AND NO-SHOWS

If you cannot keep your scheduled appointment, please provide us with 24 hours notice. This will allow us an opportunity to offer your appointment slot to another patient. You will be charged the full amount of your appointment for late cancellations and no-shows. No show/late cancel fees must be paid prior to future services (RX refills, office visits).

PRESCRIPTIONS

• Please plan ahead when requesting medication refills. Allow 48 hours for prescription processing.
• The prescription you receive at the time of your office visit should afford you enough medication to get you to your next scheduled visit in our office. Regular prescriptions refilled between scheduled office visits will require a $35 regular management fee.
• Triplicate prescriptions for stimulant medications (Adderall, Ritalin, Dexedrine, etc.) are filled monthly, and unless written during your scheduled appointment will require a $10 triplicate prescription management fee. These are DEA controlled substances and cannot be phoned into your pharmacy.

REPORTS, LETTERS, AND COMPLETION OF FORMS

Reports, letters, retrieving/copying/sending medical records, and related administrative work will be completed for a minimum of $25 and up depending on the complexity of the form and the matter in question (ex: employer disability forms).